Privacy Policy
Effective Date: October 2, 2025
Last Updated: October 2, 2025
Manhattan Nannies (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and SMS/text messaging.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, preferences
Communication Information: Information you provide when contacting us, including via SMS/text messages, email, or web forms
Transactional Information: Billing details, payment methods, and purchase history
2. How We Use Your Information
We use the personal information we collect for purposes such as:
Providing and managing our services
Responding to your inquiries and requests
Communicating with you about appointments, updates, and service-related information
Sending SMS/text message reminders, confirmations, and alerts (with your consent)
Improving our website, services, and user experience
Processing payments and billing
Complying with legal obligations
3. SMS/Text Messaging Policy
If you provide us with your mobile phone number, you may opt in to receive SMS/text messages from us.
Consent: By providing your phone number, you consent to receive SMS/text messages from Manhattan Nannies.
Opt-Out: You may opt out at any time by replying “STOP” to any message. For help, reply “HELP.”
Message Frequency: The number of messages you receive will vary depending on your interactions with us.
Cost: Message and data rates may apply.
Privacy: SMS consent is not shared with third parties or affiliates.
4. SMS Terms & Conditions
By opting in to receive SMS/text messages from Manhattan Nannies, you agree to the following terms:
Message Frequency: You may receive recurring messages related to your inquiries, services, or updates. Message frequency will vary.
Cost: Message and data rates may apply. Check with your wireless provider for details.
Opt-Out: You can opt out at any time by replying STOP. You may receive a final confirmation message.
Help: For help, reply HELP or contact us at 917-407-1527.
Eligibility: Must be 18 years or older or have a parent/guardian’s consent to participate.
Carriers: Wireless carriers are not liable for delayed or undelivered messages.
Privacy: SMS consent is not shared with third parties. Continue to read our full Privacy Policy for more details on how we handle your data.
5. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances:
With trusted service providers who assist us in operating our website or services (e.g., payment processors, IT support)
If required by law, regulation, or legal process
To protect the rights, property, or safety of Manhattan Nannies, our users, or others
6. Data Security
We use industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Choices and Rights
You have the right to:
Access, update, or delete your personal information
Withdraw consent to SMS/text messaging at any time by replying “STOP”
Opt out of marketing communications by following the unsubscribe instructions in emails or contacting us directly
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Manhattan Nannies
Email: florence@manhattannannies.com
Phone: 917-407-1527
Address: 244 Madison Avenue, Suite 286, New York, NY 10016